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Quality

Quality means doing it right when no one is looking ~ Henry Ford

Quality at the Source

Many of the programs that MTS offers rely on quality at the source which is ensuring that each operation as it's performing its work builds in quality. MEP is a leader in providing training and implementation support in quality-related programs, which help companies to continuously improve their processes and products.

ISO Quality Management standards are a proven way to differentiate a company in a crowded marketplace by communicating to supply chain partners a commitment to quality processes and products.  Companies that adopt ISO standards or achieve certification also benefit from reduced cycle time and inventory as well as improved customer satisfaction.

Our MEP center also offer other quality-related services such as Lean Leadership, Root Cause Analysis, Total Quality Management and Training Within Industry.

 

Problem Solving Training

Learn the fundamentals of Problem Solving the Toyota Way. It has been proven that the most successful companies in the world have workforces that excel in problem solving.  Lean, if applied properly, will force the awareness of problems. Thus, continuous improvement relies on the ability of your workforce to solve problems. This course guides you through a systematic flow of problem solving utilized by Toyota.

  • Learn a common language for communicating activities and results
  • Build teamwork
  • Creates a standard for problem solving
  • Solve the root cause and not the symptom
  • Drive organizational learning
  • Improve your cash-flow, throughput and competitive position.

 

ISO Consulting

Implement a systematic quality management framework in your organization. ISO certification provides the framework for well-defined procedures for ensuring quality products. The ISO quality standard is the most well known internationally quality in the world. It tells other companies that you are a professional, quality-driven organization.

  • Increased quality rate
  • Decrease returns
  • Increase customer satisfaction
  • Reduce rework
  • Sales tool

 

AS9100

AS9100 is a widely adopted and standardized quality management system for the aerospace industry. This is a similar process to ISO 13485 for the medical community. MTS can help you  implement the required elements to obtain certification.

 

 

ISO 13485:2008

ISO 13485 is an International Organization for Standardization (ISO) standard, published in 2003, that represents the requirements for a comprehensive quality management system for the design and manufacture of medical devices.[1] This standard supersedes earlier documents such as EN 46001 and EN 46002 (both 1997), the ISO 13485 published in 1996 and ISO 13488 (also 1996).

While it remains a stand-alone document, ISO 13485 is generally harmonized with ISO 9001. A principal difference, however, is that ISO 9001 requires the organization to demonstrate continual improvement, whereas ISO 13485 requires only that the certified organization demonstrate the quality system is effectively implemented and maintained. Additionally, the ISO 9001 requirements regarding customer satisfaction are absent from the medical device standard.

 

ISO 9001:2008

ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001:2008 is implemented by over one million companies and organizations in over 170 countries.

Principle 1 – Customer focus

Principle 2 – Leadership

Principle 3 – Involvement of people

Principle 4 – Process approach

Principle 5 – System approach to management

Principle 6 – Continual improvement

Principle 7 – Factual approach to decision making

Principle 8 – Mutually beneficial supplier relationships

 

Six Sigma

Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Champions", "Black Belts", "Green Belts", "Yellow Belts", etc.) who are experts in the methods.

Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified value targets, for example: reduce process cycle time, reduce pollution, reduce costs, increase customer satisfaction, and increase profits.